Fully Customizable, Intelligent IVR Solution

Smart call management enhances customer experience and efficiency with CRM integration and intelligent routing.

  • Intelligent Routing – Route calls based on caller input, preferences, priorities, and behaviors..

  • CRM Integration – Connect CRM with systems for functionality.

  • User-Friendly Interface – Easily configure, update, customize, and manage the system with minimal effort.

cloud telephoney ivr

What is Cloud Telephony IVR?

Cloud Telephony IVR is a cloud-based system combining automated voice response and call routing to manage calls efficiently without hardware. It enhances customer experience, integrates seamlessly with tools like RealtorsRobot CRM, and offers 24/7 availability with detailed analytics. The system is highly scalable and reliable, making it ideal for growing businesses. Its cost-effective setup completely eliminates the need for expensive physical infrastructure.

Advanced Call Filter System

A call filter prioritizes incoming calls by identifying important contacts and blocking unwanted ones. It ensures you focus on relevant calls while minimizing distractions.

  • Use caller ID in RealtorsRobot CRM to identify and route calls effectively.

  • Implement keyword recognition to automatically sort calls by relevant topics.

  • Apply call type filters to ensure proper routing to sales, support, or other departments.

  • Customize rules and preferences in RealtorsRobot CRM for streamlined call management.

cloud telephoney ivr
cloud telephoney ivr

Automated IVR Self-Service

Self-Service IVR enables customers to resolve queries or access information through automated voice menus. It improves efficiency while enhancing customer satisfaction.

  • Our RealtorsRobot CRM self-service solution triples the number of calls handled efficiently.

  • It accelerates response times to be four times faster than before.

  • This upgrade with RealtorsRobot CRM results in markedly higher productivity within call centers.

  • Faster service and efficiency boost overall customer satisfaction and retention.

Secure Call Recordings Access

Call recordings allow you to review conversations for quality assurance, training, and compliance. They help improve communication and ensure better service delivery.

  • Scrutinize IVR data to enhance system responses and operational efficiency.

  • Evaluate agent interactions to identify improvement areas and common trends.

  • Apply insights to strengthen customer service and overall satisfaction levels.

  • Create targeted training programs based on interaction findings and specific needs.

cloud telephoney ivr
cloud telephoney ivr

Smart Call Queue Management

Call queue management organizes incoming calls, ensuring they are handled in the order received. It reduces wait times and improves customer service efficiency.

  • Access the RealtorsRobot CRM self-service portal for immediate assistance.

  • Get personalized support by connecting with a live agent through RealtorsRobot CRM.

  • Leave a voicemail, and a RealtorsRobot CRM agent will return your call.

  • Request a callback at your preferred time using RealtorsRobot CRM.

Intelligent Conversations

Intelligent conversations use AI to engage customers in context-aware dialogues. This enhances customer experience by providing personalized responses.

  • Enhance natural language understanding for more fluid and natural interactions.

  • Use context management to create personalized and relevant conversation experiences.

  • Implement machine learning to adapt and improve responses in your real estate CRM.

  • Improve speech recognition for clearer and more accurate communication.

cloud telephoney ivr

Benefits & Features of Real Estate Cloud Telephony IVR

CRM software integrated with cloud telephony IVR streamlines customer interactions by providing instant access to customer data. This enhances call efficiency, personalizes service, and improves overall customer satisfaction.

cloud telephoney ivr
Multi Level IVR

Create multiple IVR levels with intelligent call flows for efficient customer routing.

cloud telephoney ivr
Auto Call Recording

Track automated customer conversations with RealtorsRobot CRM and unlimited call recording.

cloud telephoney ivr
Smart Call Routing

Eliminate long call queues by intelligently routing callers to the right department and agent.

cloud telephoney ivr
Live Call Notes

Let agents take vital notes during live calls for quick reference, with easy access whenever needed.

cloud telephoney ivr
Auto Dialers

Eliminate traditional calling and transform your operations with ratio and preview dialers.

cloud telephoney ivr
Call Insights

RealtorsRobot CRM offers a customizable dashboard to monitor KPIs with real-time real estate insights.

Trusted By Over 5,000+ Businesses

Join the vibrant RSoft community to connect, learn, and grow!.

cloud telephoney ivr

What Our Client Says

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Mofaz Ahamed
MS Foundations Pvt Ltd.

“The team has been very good when it comes to timely delivery, excellent communication, and understanding of the requirement.”

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Roopa
Sugal and Damani

"RealtorsRobot reporting system is extraordinary, and my management is happy with it. We have been using it for almost 3+ years now, and comfortable.”

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Bhupesh
Indira Projects

"I've been highly recommending RealtorsRobot to all my colleagues. Its straightforward yet powerful features have been incredibly beneficial."

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Vijay
Gandhimathi Constructions

"Our business relies heavily on RealtorsRobot; it has seamlessly integrated into our daily operations and become an essential tool for us."

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Manoj
VGK Builders

"We manage multiple projects seamlessly with RealtorsRobot. It fulfills our requirements with ease, efficiency, and complete satisfaction."

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Kanya
Advaita Homes

"RealtorsRobot software and the team have been helpful since changing from another software. It works like a breeze, and they understand real estate well. "

Frequently Asked Questions

Do you have a question? We're here to help! If you don't find your question here, please contact us using our Contact Page.

Cloud Telephony IVR automates call handling with interactive voice responses. RealtorsRobot CRM offers IVR solutions to streamline customer interactions and improve efficiency.

It routes calls through a cloud-based system and provides automated responses. RealtorsRobot CRM enables smooth call management and customizable IVR menus for businesses.

It reduces manual call handling, saving time and improving service. RealtorsRobot CRM ensures efficient call routing and enhances customer communication.

Yes, IVR systems are designed to handle large call volumes effectively. RealtorsRobot CRM ensures seamless call management without delays or missed calls.

Yes, it supports multiple languages for customer convenience. RealtorsRobot CRM offers multilingual IVR setups to cater to diverse audiences.

Yes, IVR integrates seamlessly with CRM for data synchronization. RealtorsRobot CRM combines IVR and customer data to enhance service and follow-ups.

It provides quick, automated responses and reduces wait times. RealtorsRobot CRM ensures customers get the help they need without delays.

Yes, businesses can customize IVR menus and workflows. RealtorsRobot CRM provides tailored IVR solutions to suit unique business needs.

Yes, it records calls for training and quality purposes. RealtorsRobot CRM offers call recording and analytics for better service optimization.

IVR manages property inquiries and routes leads efficiently. RealtorsRobot CRM helps real estate businesses handle client calls seamlessly and improve conversions.

Automate Your Call Handling with Smart
IVR Technology

Say goodbye to manual call management with our advanced cloud telephony IVR. Automate workflows to
enhance productivity and ensure greater customer satisfaction.