rsoft-logo
Infobip IVR Integration

Connect Every Infobip Call with Your Real Estate CRM

and Convert More Property Enquiries

Infobip provides cloud communication and programmable voice capabilities that can be used to build IVR, automated calling, call routing, customer notifications, and other voice workflows.

Realtors Robot connects Infobip call activity with a Real Estate CRM so property enquiries can be captured, associated with customer records, routed to the right sales team, followed up, and measured through one connected sales workflow.

Built for real estate developers, builders, channel partners, brokers, pre-sales teams, and call centers, Infobip IVR Integration helps turn property calls into structured CRM opportunities while improving customer response and sales visibility.

Infobip CRM Integration with Realtors Robot

Built for

Real Estate Developers
Builders & Construction Companies
Channel Partners
Real Estate Brokers
Sales Teams
Pre-Sales Teams
Call Center Teams
Marketing Teams

Trusted by India's Leading Real Estate Businesses

Chosen by 500+ Developers, Builders and Channel Partners across India to streamline marketing, sales, customer experience and business operations with one AI Powered Real Estate CRM Software.

Trusted by Leading Real Estate Brands Across India
Product 1
Product 2
Product 3
Product 4
Product 5
Product 6
Product 7
Product 8
Product 9
Product 10
Product 11
Product 12
Product 13
Product 14
Product 15
Product 16
Product 1
Product 2
Product 3
Product 4
Product 5
Product 6
Product 7
Product 8
Product 9
Product 10
Product 11
Product 12
Product 13
Product 14
Product 15
Product 16

What Is Infobip CRM Integration?

Infobip CRM Integration — call to CRM workflow

Infobip CRM Integration connects Infobip voice and IVR activity with your Real Estate CRM so property enquiries can be captured, associated with customer records, routed to the appropriate sales team, and followed up through a centralized sales process.

Infobip provides programmable communication capabilities that can connect voice interactions with business applications and customer workflows.

For real estate developers and builders handling enquiries across multiple projects, integrating Infobip with Realtors Robot creates a connected workflow between telephony and property sales.

Why Infobip IVR Integration Matters for Real Estate Developers & Builders

Prevent Lost Opportunities

A property enquiry received by phone can become a lost opportunity when calls are missed, routed incorrectly, or followed up manually.

Structured Voice Experiences

Infobip can be used to create structured voice and IVR experiences that guide customers to the appropriate destination.

Connected Sales Workflow

For developers and builders running campaigns across multiple projects, connecting Infobip with a Real Estate CRM helps bring phone enquiries, customer records, follow-ups, site visits, and bookings into one sales workflow.

Infobip IVR Integration — capture, route, associate, follow up, and track campaigns
Common Challenges

Without Infobip CRM Integration

Using telephony and CRM software separately can create gaps between customer communication and property sales management.

Common Challenges

Manual CRM lead creation after calls

×

Missed property enquiry calls

Delayed follow-ups

No centralized customer call history

Duplicate customer records

Difficulty identifying call sources

Limited sales executive visibility

×

Missed callbacks

Poor campaign call tracking

Limited enquiry-to-booking reporting

A connected Infobip CRM workflow helps real estate sales teams manage phone enquiries more systematically.

How Infobip IVR Integration Works

Manage Every Property Call from Enquiry to Booking

Customer Calls
Infobip Number

Infobip IVR
Receives Call

Customer / Lead
Identified

CRM Lead Created
or Updated

IVR & Call
Routing

Sales Executive
Handles Enquiry

Call Activity
Linked to CRM

Follow-up / WhatsApp
/ Email

Site Visit

Negotiation

Booking

Sales & Marketing
Analytics

Infobip supports IVR setup, programmable voice workflows, customized menus, departments, call routing, and advanced call management capabilities.

Automatic Infobip Lead Capture

& Smart Call Routing

Turn Every Property Call into a Structured CRM Lead

Realtors Robot connects Infobip call activity with CRM lead management so real estate sales teams can respond to enquiries faster.

Automatic CRM
Lead Management

Create or update CRM records from property enquiries and connect customer information with sales activities.

Smart IVR
Routing

Route callers through customized IVR menus to the appropriate project, department, or sales team.

Project-wise
Call Routing

Direct property enquiries to the sales team responsible for the relevant project.

Customer
Identification

Match returning callers with existing CRM records and provide sales executives with customer context.

DTMF Lead
Qualification

Capture caller intent through keypad selections such as New Projects, Existing Projects, Site Visits, Sales, or Support.

Multi-Level
Property Menus

Create structured menus for projects, locations, departments, or enquiry types.

Infobip Call Automation &
Real Estate Customer Engagement

Keep Every Property Buyer Engaged After the Call

The sales process does not end when a phone conversation ends. Realtors Robot connects Infobip call activity with follow-up workflows.

Call Automation Graphic

Click-to-Call

Allow sales teams to initiate customer calls directly from CRM workflows.

Call Recording

Maintain relevant customer interaction records where recording is enabled and configured.

Callback Reminders

Create follow-up tasks and callback reminders for sales executives.

WhatsApp
Follow-ups

Send brochures, floor plans, pricing information, payment details, and enquiry acknowledgements.

Email
Automation

Share project presentations, specifications, and relevant property information.

Outbound Calling

Use voice workflows for property follow-ups, reminders, lead engagement, and customer notifications.

Site Visit
Scheduling

Schedule and track property site visits while maintaining customer activity within the CRM.

AI-Powered Infobip CRM
for Real Estate Sales Teams

Turn Customer Conversations into Actionable Sales Insights

Realtors Robot combines Infobip IVR Integration with AI-assisted sales intelligenceto help real estate developers, builders, and channel partners understand customer interactions and prioritize sales opportunities.

AI Call Analysis

Analyze available call data and recordings to identify customer intent, objections, questions, and follow-up opportunities.

AI Lead Prioritization

Help sales teams identify high-intent property buyers using customer interaction and engagement signals.

AI Call Summaries

Convert available call information into concise summaries for sales executives.

AI Sales Insights

Monitor response activity, follow-up performance, call handling, and sales pipeline trends.

Customer Journey Intelligence

Connect calls, follow-ups, site visits, negotiations, and bookings within one customer timeline.

Conversational AI

Use available AI-powered voice and conversational workflows to support automated customer interactions and lead qualification.

AI Dashboard Graphic

Infobip

Call Analytics & Marketing ROI
Reporting

Know Which Marketing Activities Generate Property Calls

Phone enquiries should be measurable just like website and property portal leads. Realtors Robot connects Infobip call activity with marketing and sales reporting.

ROI Reporting Robot

Campaign-wise
Call Tracking

Track calls from Google Ads, Facebook Ads, Instagram campaigns, property portals, hoardings, newspapers, QR codes, SMS campaigns, and other configured sources.

Source-wise
Lead Reports

Compare enquiries, qualified leads, site visits, bookings, and revenue across marketing sources.

Call Performance
Analytics

Monitor answered calls, missed calls, response activity, callbacks, and sales team performance.

Sales Funnel
Reporting

Track phone enquiries from first call through qualification, site visit, negotiation, and booking.

Management
Reports

Generate project-wise, branch-wise, campaign-wise, monthly, and sales executive reports.

Enterprise Ready

Enterprise Infobip CRM Integration

One Real Estate CRM for Every Project, Branch & Sales Team

Realtors Robot helps real estate organizations connect Infobip communication with centralized CRM workflows.

CONNECTED ECOSYSTEM

WhatsApp
IVR
ERP
Realtors Robot

Realtors Robot
CRM Hub

Payment Gateways
SMS
Email
CRM & Structure

Multi-Project CRM

Manage enquiries across multiple projects.

CRM & Structure

Multi-Branch Support

Maintain visibility across regional sales teams.

CRM & Structure

Role-Based Access

Control access to customer and sales information.

Integration & Telephony

CRM Integration

Connect Infobip activity with customer records.

Integration & Telephony

API-Ready Platform

Connect telephony with other business workflows.

Integration & Telephony

Call Data Integration

Use relevant interaction information within CRM workflows.

Platform & Access

Mobile CRM

Access leads and follow-ups while working remotely.

Platform & Access

Scalable Architecture

Support growing property enquiry volumes.

Built for Real Estate Sales Operations

Whether you are a real estate developer, builder, construction company, channel partner, broker, or enterprise sales organization, Realtors Robot connects Infobip communication with structured lead management and sales automation.

Business Outcomes of

Infobip IVR Integration

Convert More Property Calls into Site Visits and Bookings

Integrating Infobip with a Real Estate CRM helps businesses improve the way phone enquiries are captured, handled, followed up, and measured.

Faster Lead Response

Route property calls to the appropriate sales team and reduce response delays.

Better Lead Management

Connect customer calls with CRM records and maintain interaction history.

Higher Sales Productivity

Reduce manual call logging and repetitive administrative work.

Improved Follow-up

Use reminders, callbacks, WhatsApp, email, and sales tasks to maintain customer engagement.

Better Marketing ROI

Measure which marketing channels generate phone enquiries and sales opportunities.

Complete Sales Visibility

Give managers visibility into calls, leads, follow-ups, site visits, and bookings.

Why Realtors Robot for Infobip CRM Integration?

More Than Call Management. A Complete Real Estate Sales CRM.

Infobip provides programmable communication capabilities that can support voice, IVR, customer engagement, automated calling, and connected communication workflows.Realtors Robot connects this communication activity with real estate-specific lead management, sales automation, customer engagement, and marketing analytics.

Alternative

Basic Telephony + CRM

5/15Capabilities Covered
5/15Integrations
LimitedAutomation
BasicReal Estate Features
RECOMMENDED
Best Choice

Infobip + Realtors Robot

15/15Capabilities Covered
Infobip IVR Integration
Automatic CRM Lead Management
Smart Lead Distribution
Missed Call Follow-up
IVR-Based Routing
DTMF Lead Qualification
Customer Identification
Click-to-Call Workflows
Outbound Calling
AI Sales Intelligence
WhatsApp Automation
Site Visit Management
Marketing Call Tracking
Multi-Project Real Estate CRM
Channel Partner Workflows

Best Alternative

Complete Real Estate Sales CRM with Telephony + Automation

Why Real Estate Businesses Choose Realtors Robot

Realtors Robot CRM Dashboard

Purpose-built Real Estate CRM

Infobip IVR integration

Property enquiry management

Intelligent lead distribution

AI-assisted sales intelligence

Automated customer follow-ups

Marketing call tracking

Site visit management

Complete enquiry-to-booking visibility

INFOBIP + REALTORS ROBOT

Infobip CRM Integration for Every Real Estate Sales Model

Connect calls. Capture leads. Close more deals.

Multi-Project

Real Estate Developers

Manage high-volume property enquiries across multiple projects while improving call response and sales visibility.

Project-wise

Builders & Construction Companies

Connect Infobip calls with project-specific CRM workflows.

Partner CRM

Channel Partners

Manage property enquiries, customer conversations, follow-ups, and sales opportunities.

Broker CRM

Real Estate Brokers

Centralize phone enquiries, customer records, and follow-up activities.

Call Center

Pre-Sales & Call Center Teams

Handle high call volumes with structured lead creation, IVR routing, and follow-up workflows.

Analytics

Marketing Teams

Track campaign-generated calls and measure the contribution of phone enquiries to sales.

INTEGRATIONS THAT SIMPLIFY COMMUNICATION

Explore Other IVR & CRM Integrations

Realtors Robot supports 45+ IVR and cloud telephony integrations. Connect your preferred communication platform with our Real Estate CRM to capture more leads, improve follow-ups and close more property deals.

Popular IVR Integrations

Exotel
Connect Exotel calls with CRM lead management and sales automation.
Knowlarity
Connect Knowlarity calls with real estate lead workflows.
TeleCMI
Connect TeleCMI calls with lead management and sales reporting.
Ozonetel
Connect Ozonetel call center activity with real estate CRM automation.
MyOperator
Connect MyOperator calls with centralized CRM lead management.
Servetel
Connect Servetel telephony with property lead workflows.
Ameyo
Connect Ameyo calls with real estate CRM and customer management.
Airtel IQ
Connect Airtel IQ cloud telephony with CRM automation.
Tata Tele Business Services
Connect Smartflo calls with real estate CRM workflows.
MCUBE
Connect MCUBE calls with integrated CRM workflows.

Cloud Telephony & Voice Integrations

CallerDesk
Connect CallerDesk calls with real estate lead management.
KooKoo / Voicetree
Connect programmable IVR with property CRM automation.
SparkTG
Connect SparkTG IVR with real estate CRM workflows.
Freshcaller / Freshworks
Connect Freshcaller telephony with real estate CRM workflows.
CallHippo
Connect CallHippo calls, routing, recordings, and analytics with CRM.
CloudTalk
Connect CloudTalk IVR and calling workflows with real estate CRM.
Twilio
Connect Twilio IVR, programmable voice, events, and APIs with CRM.
Plivo
Connect Plivo IVR and programmable voice with real estate CRM.
Vonage
Connect Vonage IVR and programmable voice with CRM workflows.

Enterprise Contact Center Integrations

Genesys Cloud
Connect Genesys Cloud IVR, routing, analytics, and CRM workflows.
Amazon Connect
Connect Amazon Connect IVR and contact-center workflows with CRM.
RingCentral
Connect RingCentral IVR, routing, recordings, and analytics with CRM.
8x8
Connect 8x8 IVR, routing, webhooks, recordings, and analytics with CRM.
Zoom Phone
Connect Zoom Phone IVR, auto receptionists, routing, recordings, and CRM workflows.
Avaya
Connect Avaya IVR, routing, CRM interaction data, and analytics with CRM.

Voice & Communication Platform Integrations

JioCX
Connect JioCX IVR, voice, call recording, click-to-call, outbound calling, and analytics with CRM.
Route Mobile
Connect Route Mobile IVR, Voice API, click-to-call, missed calls, outbound dialing, and CRM workflows.
Infobip
Connect Infobip IVR, programmable voice, automated calling, customer engagement, and CRM workflows.
Swipe

Can't find your IVR or telephony platform?

Our team will help you integrate your platform with Realtors Robot CRM quickly and seamlessly.

Secure Reliable Scalable

Trusted by Industry Leaders

Hear It from the Businesses That Scale with R2

From leading developers and builders to sales leaders and channel partners, discover how businesses across India are improving productivity, customer experience and growth with R2. These are real stories shared by customers who use our platform every day.

Mr.Abhishekk Mehhta thumbnail
Quote icon

Save 2+ Hours
Every Single Day

“R2 has become the backbone of our operations, from lead generation to customer onboarding. It has brought a new level of structure and visibility to our entire process.”
Mr.Abhishekk Mehhta company logo

Mr.Abhishekk Mehhta

Urban Tree

Mr. Arputharaj S thumbnail
Quote icon

Client Review
Real Estate Leader

“RSoftAi automated lead distribution to the right sales teams instantly, reducing response time and helping us improve lead conversions without manual effort.”
Mr. Arputharaj S company logo

Mr. Arputharaj S

Sathyam Housing

Mr. Yengals Krishnamoorthy thumbnail
Quote icon

Client Review
Real Estate Leader

“RSoftAi gave us one unified platform to manage everything from pre-sales to post-sales, including accounts. Even customer records from years ago can be retrieved instantly, helping us deliver lifetime service.”
Mr. Yengals Krishnamoorthy company logo

Mr. Yengals Krishnamoorthy

TWD

Mr. Vikash Ramanathan thumbnail
Quote icon

Client Review
Real Estate Leader

“What stands out is the excellent support and reliability. The system's consistent improvements are why we return to R2 year after year.”
Mr. Vikash Ramanathan company logo

Mr. Vikash Ramanathan

Alamo XS Real

Trusted by 500+ businesses across 25+ cities in India

FAQs

Frequently Asked Questions

Ready to Connect Infobip with Your Real Estate CRM?

Capture property calls, route enquiries intelligently, automate follow-ups, and track every customer interaction from one connected Real Estate CRM.

Start Your Free Trial