rsoft-logo
8x8 IVR Integration

Connect Every 8x8 Call with Your Real Estate CRM

and Convert More Property Enquiries

8x8 provides programmable IVR, cloud contact-center, call routing, CRM integration, call recording, analytics, and AI capabilities. Its IVR supports voice prompts, DTMF input, webhooks, routing logic, and integration with backend systems.

Realtors Robot connects 8x8 call activity with a Real Estate CRM so property enquiries can be captured, associated with customer records, routed to the appropriate sales team, followed up, and measured through one connected sales workflow.

Built for real estate developers, builders, channel partners, brokers, pre-sales teams, and call centers, 8x8 IVR Integration helps turn property calls into structured CRM opportunities while giving sales and marketing teams better visibility into customer interactions and sales outcomes.

8x8 CRM Integration with Realtors Robot

Built for

Real Estate Developers
Builders & Construction Companies
Channel Partners
Real Estate Brokers
Sales Teams
Pre-Sales Teams
Call Center Teams
Marketing Teams

Trusted by India's Leading Real Estate Businesses

Chosen by 500+ Developers, Builders and Channel Partners across India to streamline marketing, sales, customer experience and business operations with one AI Powered Real Estate CRM Software.

Trusted by Leading Real Estate Brands Across India
Product 1
Product 2
Product 3
Product 4
Product 5
Product 6
Product 7
Product 8
Product 9
Product 10
Product 11
Product 12
Product 13
Product 14
Product 15
Product 16
Product 1
Product 2
Product 3
Product 4
Product 5
Product 6
Product 7
Product 8
Product 9
Product 10
Product 11
Product 12
Product 13
Product 14
Product 15
Product 16

What Is 8x8 CRM Integration?

8x8 CRM Integration — call to CRM workflow

8x8 CRM Integration connects 8x8 IVR and contact-center activity with your Real Estate CRM so property enquiries can be captured, associated with customer records, routed to the appropriate sales team, and followed up through a centralized sales process.

8x8 provides CRM integrations and supports platforms including Salesforce, Microsoft Dynamics, NetSuite, Zendesk, Zoho, HubSpot, and other connected applications. Its CRM capabilities can provide customer context, interaction logging, and agent access to customer information.

For real estate developers and builders handling enquiries across multiple projects, integrating 8x8 with Realtors Robot creates a connected workflow between telephony and property sales.

Why 8x8 IVR Integration Matters for Real Estate Developers & Builders

Prevent Lost Opportunities

A property enquiry received by phone can quickly become a lost opportunity when calls are missed, routed incorrectly, or followed up manually.

Structure Call Journeys

8x8 IVR supports voice prompts, DTMF input, call routing, webhooks, and backend integrations, allowing businesses to create structured call journeys for inbound and outbound interactions.

Connected Sales Workflow

For developers and builders running campaigns across multiple projects, connecting 8x8 with a Real Estate CRM can help bring phone enquiries, customer records, follow-ups, site visits, and bookings into one sales workflow.

8x8 IVR Integration — capture, route, associate, follow up, and track campaigns
Common Challenges

Without 8x8 CRM Integration

Using business telephony and CRM software as separate systems can create gaps between customer communication and property sales management.

Common Challenges

Manual creation of CRM leads after calls

×

Missed property enquiry calls

Delayed call follow-ups

No centralized customer call history

Duplicate customer records

Difficulty identifying call sources

Limited visibility into sales executive activity

×

Missed callbacks and follow-up tasks

Difficulty measuring campaign-generated calls

Limited enquiry-to-booking reporting

A connected 8x8 CRM workflow helps real estate sales teams manage phone enquiries more systematically.

How 8x8 IVR Integration Works

Manage Every Property Call from Enquiry to Booking

Customer Calls
8x8 Number

8x8 IVR
Receives Call

Customer / Lead
Identified

CRM Lead Created
or Updated

Project / Campaign
Identified

IVR Input &
Smart Call Routing

Sales Executive
Handles Enquiry

Call Activity &
Recording Linked to CRM

Follow-up / WhatsApp
/ Email

Site Visit

Negotiation

Booking

8x8 IVR supports DTMF input, Voice Call Action webhooks, call routing, and integration with backend systems. 8x8 also provides data augmentation capabilities that can enrich interaction data with information from IVR systems, CRM systems, web forms, or external applications.

Automatic 8x8 Lead Capture

& Smart Call Routing

Turn Every Property Call into a Structured CRM Lead

Realtors Robot connects 8x8 call activity with CRM lead management so real estate sales teams can reduce manual call handling and respond to enquiries more efficiently.

Automatic CRM
Lead Management

Create or update CRM records from incoming property enquiries and connect customer information with sales activities.

Smart IVR
Routing

Route callers through customized IVR menus and direct them to the appropriate project, department, or sales team.

Project-wise
Call Routing

Direct property enquiries to the sales team responsible for the relevant residential, commercial, plotted, or other property project.

Customer
Identification

Match returning callers with existing CRM records and provide sales executives with relevant customer context.

DTMF Lead
Qualification

Capture caller intent through keypad selections such as New Projects, Existing Projects, Site Visits, Sales, or Support.

Missed Call
Management

Capture missed enquiries and create appropriate CRM follow-up activities so potential buyers do not remain unattended.

8x8 Call Automation &
Real Estate Customer Engagement

Keep Every Property Buyer Engaged After the Call

The sales process does not end when a phone conversation ends. Realtors Robot connects 8x8 call activity with follow-up automation so sales teams can continue customer engagement consistently.

Call Automation Graphic

WhatsApp
Follow-ups

Send project brochures, floor plans, pricing information, payment details, and enquiry acknowledgements after customer interactions.

Email
Automation

Share project presentations, specifications, and relevant property information based on the customer's enquiry.

Click-to-Call

Allow sales teams to initiate customer calls directly from CRM workflows using the configured 8x8 calling workflow.

Callback Reminders

Create follow-up tasks and callback reminders for sales executives.

Call Recording

Maintain relevant customer interaction records for follow-up, quality monitoring, and sales training. 8x8 Contact Center provides recording and recording API capabilities for customer interactions.

Site Visit
Scheduling

Schedule and track property site visits while maintaining customer activity within the CRM.

AI-Powered 8x8 CRM
for Real Estate Sales Teams

Turn Customer Conversations into Actionable Sales Insights

Realtors Robot combines 8x8 IVR Integration with AI-assisted sales intelligenceto help real estate developers, builders, and channel partners understand customer interactions and prioritize sales opportunities.

AI Call Analysis

Analyze available call data and recordings to identify customer intent, objections, questions, and follow-up opportunities.

AI Lead Prioritization

Help sales teams identify high-intent property buyers based on available customer interactions and engagement signals.

AI Call Summaries

Convert available call information into concise summaries that help sales executives reduce manual documentation.

AI Sales Insights

Monitor response activity, follow-up performance, call handling, and sales pipeline trends.

Customer Journey Intelligence

Connect calls, follow-ups, site visits, negotiations, and bookings within a unified customer timeline. 8x8 Contact Center includes AI capabilities such as real-time insights, sentiment analysis, agent assist, AI-enabled self-service, and conversation intelligence.

AI Dashboard Graphic

8x8

Call Analytics & Marketing ROI
Reporting

Know Which Marketing Activities Generate Property Calls

Phone enquiries should be measurable just like website and property portal leads. Realtors Robot connects 8x8 call activity with marketing and sales reporting to help real estate businesses evaluate campaign performance.

ROI Reporting Robot

Campaign-wise
Call Tracking

Track calls associated with Google Ads, Facebook Ads, Instagram campaigns, property portals, hoardings, newspapers, QR codes, SMS campaigns, and other marketing sources where source attribution is configured.

Source-wise
Lead Reports

Compare enquiry volume, qualified leads, site visits, bookings, and revenue across marketing sources.

Call Performance
Analytics

Monitor answered calls, missed calls, response activity, callback completion, and sales team performance.

Sales Funnel
Reporting

Track phone enquiries from first call through qualification, site visit, negotiation, and booking.

Management
Reports

Generate daily, weekly, monthly, project-wise, branch-wise, campaign-wise, and sales executive reports.

8x8 Contact Center
Analytics

8x8 Contact Center provides analytics and reporting capabilities across interactions, customer experience, agent performance, and operational activity.

Enterprise Ready

Enterprise 8x8 CRM Integration

One Real Estate CRM for Every Project, Branch & Sales Team

Realtors Robot helps growing real estate organizations connect 8x8 call activity with centralized CRM workflows across multiple projects, branches, and sales teams.

CONNECTED ECOSYSTEM

WhatsApp
IVR
ERP
Realtors Robot

Realtors Robot
CRM Hub

Payment Gateways
SMS
Email
CRM & Teams

Multi-Project CRM

Manage enquiries across multiple residential and commercial projects.

CRM & Teams

Multi-Branch Support

Maintain centralized visibility across regional sales teams.

CRM & Teams

Role-Based Access

Control access to customer information, calls, and sales activities.

Access & Integration

Mobile CRM

Give sales teams access to leads, follow-ups, and customer history while working remotely.

Access & Integration

API-Ready Platform

Connect telephony with WhatsApp, property portals, ERP, payment, SMS, and email workflows where supported.

Access & Integration

CRM Integration

Connect 8x8 communication activity with centralized customer workflows.

Data & Scale

Call Data Integration

Use relevant call events, recordings, customer information, and external data within connected CRM workflows.

Data & Scale

Scalable Architecture

Support growing enquiry volumes across expanding sales operations.

Built for Real Estate Sales Operations

Whether you are a real estate developer, builder, construction company, channel partner, broker, or enterprise sales organization, Realtors Robot helps connect 8x8 call activity with structured lead management and sales automation.

Business Outcomes of

8x8 IVR Integration

Convert More Property Calls into Site Visits and Bookings

Integrating 8x8 with a Real Estate CRM helps businesses improve how phone enquiries are captured, handled, followed up, and measured.

Faster Lead Response

Route incoming property calls to the appropriate sales team and reduce delays in customer engagement.

Better Lead Management

Automatically connect customer calls with CRM records and maintain a complete interaction history.

Higher Sales Productivity

Reduce manual call logging and repetitive administrative work so sales teams can focus on customer conversations.

Improved Follow-up

Use automated reminders, callbacks, WhatsApp, email, and sales tasks to maintain consistent customer engagement.

Better Marketing ROI

Measure which campaigns and marketing channels generate phone enquiries, site visits, and bookings.

Complete Sales Visibility

Give managers a centralized view of calls, leads, follow-ups, site visits, and booking performance.

Why Realtors Robot for 8x8 CRM Integration?

More Than Call Management. A Complete Real Estate Sales CRM.

8x8 provides IVR, call routing, CRM integration, call recording, analytics, webhooks, data enrichment, and AI-enabled contact-center capabilities.Realtors Robot connects this communication activity with real estate-specific lead management, sales automation, customer engagement, and marketing analytics.

Alternative

Basic Telephony + CRM

4/15Capabilities Covered
4/15Integrations
LimitedAutomation
BasicReal Estate Features
RECOMMENDED
Best Choice

8x8 + Realtors Robot

15/15Capabilities Covered
8x8 IVR Integration
Automatic CRM Lead Management
Smart Lead Distribution
Missed Call Follow-up
IVR-Based Routing
DTMF Input
Data-Driven Routing
Customer Identification
Click-to-Call Workflows
AI Sales Intelligence
WhatsApp Automation
Site Visit Management
Marketing Call Tracking
Multi-Project Real Estate CRM
Channel Partner Workflows

Best Alternative

Complete Real Estate Sales CRM with Telephony + Automation

Why Real Estate Businesses Choose Realtors Robot

Realtors Robot CRM Dashboard

Purpose-built Real Estate CRM

8x8 IVR and call integration

Property enquiry management

Intelligent lead distribution

AI-assisted sales intelligence

Automated customer follow-ups

Marketing call tracking and ROI reporting

Complete enquiry-to-booking visibility

Industries We Serve

8x8 CRM Integration for Every Real Estate Sales Model

Connect calls. Capture leads. Close more deals.

Multi-Project

Real Estate Developers

Manage high-volume property enquiries across multiple projects while improving call response, lead management, follow-up, and booking visibility.

Project-wise

Builders & Construction Companies

Connect 8x8 calls with project-specific CRM workflows and give sales teams faster access to customer enquiries.

Partner CRM

Channel Partners

Manage property enquiries, customer conversations, follow-ups, and sales opportunities while improving visibility across partner-driven sales.

Broker CRM

Real Estate Brokers

Centralize phone enquiries, customer records, and follow-up activities while managing leads from multiple property campaigns.

Call Center

Pre-Sales & Call Center Teams

Handle high call volumes with structured lead creation, IVR routing, customer identification, and follow-up workflows.

Analytics

Marketing Teams

Track campaign-generated calls, compare marketing sources, and measure the contribution of phone enquiries to sales outcomes.

INTEGRATIONS THAT SIMPLIFY COMMUNICATION

Explore Other IVR & CRM Integrations

Realtors Robot supports multiple IVR and cloud telephony integrations, allowing real estate developers, builders, brokers, and channel partners to manage different communication platforms through one Real Estate CRM.

Popular IVR Integrations

Knowlarity
Manage Knowlarity calls with structured real estate lead workflows and reporting.
Exotel
Connect Exotel calls with CRM lead management, sales automation, and call analytics.
TeleCMI
Connect TeleCMI calls with real estate lead management and sales reporting.
Ozonetel
Support enterprise call center operations with real estate CRM automation.
MyOperator
Connect MyOperator calls with centralized CRM lead and follow-up management.
Servetel
Connect Servetel telephony with property lead management and sales workflows.
Ameyo
Connect Ameyo calls with real estate CRM, customer management, and sales workflows.
Airtel IQ
Connect Airtel IQ cloud telephony with property lead management and CRM automation.
Tata Tele
Connect Smartflo calls with real estate CRM, lead management, and sales workflows.
MCUBE
Manage high-volume property calls with integrated CRM workflows.

Cloud Telephony & Voice Integrations

CallerDesk
Connect CallerDesk calls with real estate CRM, lead management, and sales automation.
KooKoo
Connect programmable IVR and telephony workflows with property CRM automation.
SparkTG
Connect SparkTG IVR and cloud telephony with real estate CRM workflows.
Freshcaller
Connect Freshcaller IVR and cloud telephony with real estate CRM workflows.
CallHippo
Connect CallHippo IVR, call routing, recordings, and analytics with real estate CRM workflows.
CloudTalk
Connect CloudTalk IVR, call flows, recordings, analytics, and CRM workflows with real estate CRM.
Twilio
Connect Twilio IVR, programmable voice, call events, recordings, and APIs with real estate CRM workflows.
Plivo
Connect Plivo IVR, programmable voice, call routing, recordings, and APIs with real estate CRM workflows.
Vonage
Connect Vonage IVR, programmable voice, call routing, recordings, speech input, and webhooks with real estate CRM workflows.

Enterprise Contact Center Integrations

Genesys Cloud
Connect Genesys Cloud IVR, Architect call flows, data-driven routing, recordings, analytics, and CRM workflows with your Real Estate CRM.
Amazon Connect
Connect Amazon Connect IVR, contact flows, customer input, routing, recordings, analytics, and AWS integrations with your Real Estate CRM.
RingCentral
Connect RingCentral IVR, multi-level auto-attendant, intelligent routing, recordings, analytics, and CRM workflows with your Real Estate CRM.
8x8
Current PageConnect 8x8 IVR, DTMF input, call routing, webhooks, CRM data, recordings, analytics, and contact-center workflows with your Real Estate CRM.
Zoom Phone
Connect Zoom Phone IVR, routing, recordings, and CRM workflows.
Avaya
Connect Avaya IVR, routing, and CRM interaction workflows.
JioCX
Connect JioCX IVR and voice workflows with CRM.

Voice & Communication Platform Integrations

Route Mobile
Connect Route Mobile IVR and voice workflows with CRM.
Infobip
Connect Infobip IVR and programmable voice with CRM workflows.
ValueFirst
Connect ValueFirst IVR and cloud telephony with CRM workflows.
Kaleyra
Connect Kaleyra IVR and voice workflows with CRM.
LeadNXT
Connect IVR, cloud telephony, CRM, lead assignment, and property sales automation.
FreJun
Connect FreJun IVR, call routing, recording, CRM logging, and analytics.
Sarv
Connect Sarv IVR, cloud telephony, call routing, recording, analytics, and CRM workflows.
Knowmax
Connect voice environments with knowledge, AI search, decision trees, and CRM workflows.
CloudConnect
Connect CloudConnect IVR, cloud telephony, call recording, Click-to-Call, APIs, analytics, and CRM workflows.
SIPTEL
Connect SIPTEL IVR, call queues, routing, recording, call logs, and cloud telephony with your Real Estate CRM.
Swipe

Can't find your IVR or telephony platform?

Our team will help you integrate your platform with Realtors Robot CRM quickly and seamlessly.

Secure Reliable Scalable

Trusted by Industry Leaders

Hear It from the Businesses That Scale with R2

From leading developers and builders to sales leaders and channel partners, discover how businesses across India are improving productivity, customer experience and growth with R2. These are real stories shared by customers who use our platform every day.

Mr.Abhishekk Mehhta thumbnail
Quote icon

Save 2+ Hours
Every Single Day

“R2 has become the backbone of our operations, from lead generation to customer onboarding. It has brought a new level of structure and visibility to our entire process.”
Mr.Abhishekk Mehhta company logo

Mr.Abhishekk Mehhta

Urban Tree

Mr. Arputharaj S thumbnail
Quote icon

Client Review
Real Estate Leader

“RSoftAi automated lead distribution to the right sales teams instantly, reducing response time and helping us improve lead conversions without manual effort.”
Mr. Arputharaj S company logo

Mr. Arputharaj S

Sathyam Housing

Mr. Yengals Krishnamoorthy thumbnail
Quote icon

Client Review
Real Estate Leader

“RSoftAi gave us one unified platform to manage everything from pre-sales to post-sales, including accounts. Even customer records from years ago can be retrieved instantly, helping us deliver lifetime service.”
Mr. Yengals Krishnamoorthy company logo

Mr. Yengals Krishnamoorthy

TWD

Mr. Vikash Ramanathan thumbnail
Quote icon

Client Review
Real Estate Leader

“What stands out is the excellent support and reliability. The system's consistent improvements are why we return to R2 year after year.”
Mr. Vikash Ramanathan company logo

Mr. Vikash Ramanathan

Alamo XS Real

Trusted by 500+ businesses across 25+ cities in India

FAQs

Frequently Asked Questions

Ready to Connect 8x8 with Your Real Estate CRM?

Capture property calls, automate lead management, improve follow-ups, and track every customer interaction from one AI-powered Real Estate CRM.

Start Your Free Trial